Are you great with technology and have the ability to assist others with their technology needs? The Essex Westford School District is seeking a Help Desk person to effectively serve the Information Technology Department through the coverage and management of the Help Desk and work orders, support of end-user hardware/software programs, and management of department organizational duties. We are seeking candidates with the following qualifications:
Two to four years of relevant work experience and/or training.
Proficient with Microsoft Office products, Gmail and other Google Suite products, and other common business software programs. Some computer repair maintenance skills or knowledge (hardware) desirable. Previous experience with computerized information systems required.
Excellent analytical/problem-solving skills. Demonstrated ability to use discretion and independent judgement. Good problem solving skills.
Excellent oral and written communication skills; ability to effectively present information and respond to questions.
Proven ability to work cooperatively and effectively as part of a team.
Good interpersonal skills; ability to communicate courteously, efficiently and effectively with a variety of individuals.
High accuracy & attention to detail. Strong organizational skills.
Position pays $17.91 to $18.90/hour and offers an excellent benefits package including family medical and dental insurance; term life insurance; retirement plan with up to 6% employer contribution; professional development funds; and a competitive leave package. Applications only accepted electronically.
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