RCxRules develops and delivers solutions which leverage rule-writing and automation to improve healthcare information quality. We’re looking for a Technical Support Specialist to handle frontline interaction with our customers.
Investigating, documenting, and resolving customer-reported issues
Understanding and articulating the impact of software functionality options
Developing customer-specific rules using RCxRules software
Conducting product testing
3-5 years of IT support experience, preferably in healthcare
Experience writing and troubleshooting SQL statements
Experience managing healthcare interfaces using HL7
Experience with RCM and/or EHR systems
Knowledge of the medical claims billing process
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