Flagship Store Manager Full Time

Full-Time, In-Person Position
Location: Burlington, Vermont

Skida is looking for an experienced and motivated individual to lead retail store operations and manage events within a dynamic and fast-paced environment. This role is responsible for overseeing daily retail operations, driving sales performance, maintaining a high standard of customer service and visual merchandising, and ensuring our events are well planned and executed. The ideal candidate will bring a background in retail leadership, a passion for style, and a proven ability to manage and develop a team to achieve business goals.

Key Responsibilities:

• Oversee daily operations of the flagship store, ensuring a clean, organized, and welcoming environment.
• Lead, train, and motivate the showroom team to meet and exceed sales
  targets, adhere to service standards, provide excellent customer service, and maintain a beautifully merchandised floor.
• Provide outstanding customer service by personally engaging with
  customers and resolving issues effectively.
• Create and maintain visual merchandising displays to inspire and delight, showcasing storytelling and breadth of product assortment. Plan and execute in-store displays and seasonal showroom updates.
• Plan, organize, execute, and attend events to drive foot traffic, enhance
  brand visibility, and to achieve sales goals.
• Implement loyalty programs and initiatives to encourage repeat business and customer retention.
• Plan and organize Annual Sidewalk Sale event, ensuring sales goals are met.
• Monitor inventory levels for both the showroom and back stock and enter sales orders to ensure timely replenishment.
• Generate reports on sales, customer feedback, and operational efficiency; provide insights to management.
• Create the weekly schedule for part-time staffing, ensuring proper
  coverage and efficient use of resources.
• Understand and execute cash flow procedures.
• Ensure compliance with health and safety regulations and company policies.

Qualifications:

• 2+ years of experience in retail or showroom management
• Must be available to work weekends and holidays when the store is open
• Excellent communication and interpersonal skills
• Ability to positively and proactively handle customer concerns
• Experience with inventory management and merchandising
• Organizational and multitasking abilities
• Strong team leadership skills

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Our organization is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the
job description, we encourage you to apply!  You may be just the right candidate for this or other roles. Please be sure to attach your resume.

This position is not remote and is based at Skida’s office in Burlington, Vermont.