Want to join the growing Healthcare IT industry and work in a fantastic team culture?
Perhaps, you too, desire the friendly, casual, hardworking, and client-focused environment offered by our 100-employee company located in the Champlain Mill in Winooski, VT.
Physician’s Computer Company (PCC) has designed, developed, and supported our award-winning pediatric software for over 30 years. As our electronic health record solution is driving greater demand for our services, we need to expand our team. PCC is seeking to fill the following positions:
Technical Support Specialist
PCC is seeking a Technical Support Specialist to join our customer care team. Technical Support Specialists are responsible for troubleshooting and resolving clients problems with PCC provided hardware, operating systems, networks, and peripherals. They respond to client calls, entering and managing their service needs into our help desk software, and participate in rotating coverage for on-call, after-hours emergency support.
Ideal applicants for this position should have two or more years of experience in a professional setting that includes supporting Windows and Mac OS X operating systems, TCP/IP networks (firewalls, wireless, DNS, DHCP, VPN, etc.), and experience with Linux, including bash scripting.
These positions require strong technical expertise along with exceptional customer service and communication skills. Some travel may be required.
In order to keep our employees and families safe, PCC employees have been working from home during the COVID-19 pandemic. We are slowly opening our office and expect our Winooski office will be fully reopened this Fall. Employees will have a hybrid remote/in-office work option.
To learn more about PCC, these positions, please visit our website by clicking the web link icon above. The deadline for submitting your application is August 6, 2021.
Please send a cover letter and resume with the position you are applying for in the subject line.
As a Benefit Corporation, we place a high value on client, employee, and community relationships. Our company offers a friendly, informal, and professional work environment. PCC offers competitive benefits as well as some uncommon perks.
No phone calls, please.
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