Hiring Range: $20.00 to $23.00 Hourly
Responsible for assisting the Senior Property Manager with tenant relations and administrative tasks in support of lease enforcement and compliance with federal, state, and local programs.
Essential Job Responsibilities
-Answer tenant telephone calls and emails in a friendly, timely and professional manner.
-Assist Senior Property Manager with assigned tasks related to enforcement of lease violations, LIHTC Compliance, tenant disputes, house rules or other tenant relations matters.
-Posts rent payments to tenant ledgers.
-Send late notices, rent increases, and other required notices with guidance from Senior Property Manager.
-Maintain accurate tenant records.
-Complete filing, invoice coding and other administrative tasks as assigned.
-Coordinate with attorney regarding evictions with guidance from Senior Property Manager.
-Other duties as required and assigned.
Job Specifications/Requirements
-Associates Degree or equivalent experience working in a professional office environment.
-Proficiency using computers, Microsoft Office Suite, aptitude for learning new software products and standard office technology.
-Positive attitude and willingness to learn.
-Knowledge of Section 8 NC/SR 811 and Federal, and State tenant laws and regulations is a plus.
-Must be committed to CHT’s membership based model of community controlled and permanently affordable housing.
-Valid driver’s license and reliable transportation.
-Ability to pass a routine criminal background check.
Competencies
-Excellent attention to detail, customer service skills, ability to handle confidential information, organization and planning skills, and ability to relate to internal and external parties professionally.
-Strong written and verbal communication, listening, self-motivation, interpersonal, computer and technology skills.
-Ability to diffuse conflict, exercise empathy, and recognize and enforce professional boundaries.
-Contributes positively to professional and respectful office environment.
Physical and Mental Abilities
The Assistant Property Manager must have the physical and mental abilities to perform the essential job duties listed above. However, reasonable accommodation may be extended to help perform those duties. The job entails long periods of sitting at a desk. There may be prolonged periods of computer work. While performing the essential duties of this job the Assistant Property Manager may have to use hands and fingers, walk, stand, reach, or lift up to 25 pounds.
Employer Rights and Disclaimers
This job description is not a contract for employment. It is a list of duties and expectations. However, it should not be considered a complete list of expected duties. Duties may be added, dropped, or changed at any time.
The job qualifications may change at any time. Champlain Housing Trust may add, drop, or change any qualifications for the position in order to fit changes in the position. This job description should not be interpreted as a complete list of job qualifications.
This document does not extend an offer for permanent or continuous employment. Champlain Housing Trust is an at will employer. Management has the right to terminate your employment at any time for any reason.
